Terms of service

Made To Mean It: Terms of Service

Last updated: 28 September 2026

These terms apply when you use our online store or buy from us. Made To Mean It ("we", "us", "our") is a sole trader business based in Australia, ABN 43 281 343 712. By placing an order you agree to these terms, together with our Shipping Policy, Refund Policy and Privacy Policy.

1. Where we sell

We sell to customers in Australia and New Zealand and only deliver to addresses in those countries.

2. Made-to-order products

Every item is printed to order just for you. Colours on screen and in the preview may look slightly different from the finished product, and the position of a print may vary a little between items. Small variations like these are normal for printed goods and are not a defect.

3. Your personalisation content

When you upload a photo or enter text or other content ("Your Content"), you promise us that:

• you own Your Content, or have permission from the owner to use it and to have it printed;
• Your Content does not include any trademark, logo, brand, or film, TV, game, sports or cartoon character or other material owned by someone else that you don't have permission to use. We do not print licensed or branded material;
• anyone who can be identified in Your Content is happy for it to be printed; and
• Your Content is not unlawful, defamatory, hateful, obscene, threatening or harassing, and does not infringe anyone's rights.

You give us, and the partners who make and deliver your order, permission to use, copy, edit for print (for example resizing or cropping) and print Your Content only to make, ship and support your order. You still own Your Content.

We may refuse or cancel any order that we reasonably believe breaks these rules. If we do, we will refund you in full. You are responsible for any claim made against us because Your Content breaks this section, to the extent permitted by law.

4. Checking your order

Please check spelling, dates, names and photos in the preview before ordering. We print what you submit, and we are not responsible for errors in Your Content. If a photo looks too low in quality to print well, we may contact you before printing.

5. Prices and payment

All prices are in Australian dollars (AUD). Made To Mean It is not registered for GST, so no GST is included in or added to our prices. Shipping is shown at checkout. Payment is taken when you place your order. If a product is listed at an obviously wrong price because of an error, we may cancel the order and refund you in full.

6. Orders

Your order is accepted when we send you an order confirmation email. We may cancel an order if a product is unavailable, if we suspect fraud, or under section 3. If we cancel, we will refund you in full.

7. Shipping, returns and refunds

Delivery times, rates and Christmas order-by dates are in our Shipping Policy. Returns, refunds and cancellations are covered by our Refund Policy.

8. Your consumer rights

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or changes any right or remedy you have under the Australian Consumer Law or, for New Zealand customers, the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.

9. Limitation of liability

To the extent permitted by law, and apart from the rights described in section 8, we are not liable for any indirect or consequential loss, and our total liability for any order is limited to the price you paid for it, including shipping.

10. Our website and content

The text, images, designs and branding on this website belong to us or our licensors. You may not copy or reuse them for commercial purposes without our written permission. Our original designs are sold for personal use and may not be reproduced for resale.

11. Privacy

We handle your personal information as described in our Privacy Policy.

12. Changes to these terms

We may update these terms from time to time. The version on this page when you place your order applies to that order.

13. Governing law

These terms are governed by the laws of Australia and of the Australian state or territory where we operate. You can also rely on any consumer protection laws that apply where you live.

14. Contact

Email support@madetomeanit.com.